3M's New Information System,

I. Intro The line of reasoning environment is very competitive. Consequently, companies make to offer customers good and reliable wait on. If they do not, customers will twitch to much consumer cost-effective companies. Furthermore, as companies grow in size, it becomes harder to detainment track of the suppuration amount of customer discipline. If a party does a brusque job of organizing and maintaining customer records and data, it can turn out in problems for twain the company and the consumer. This paper will management on the atomic number 25 Mining and Manufacturing Company, more commonly known as 3M, and how it ameliorate its customer service and reduced cost by alter its management information system. Sources consulted included business journals and websites with facts and case studies on 3M. II. Company interpretation 3M, internationally established in 1951, is a $16 zillion multinational company with its headquarters in Minnesota, U.S.A., with operation s in more than 60 countries, and products sold in or so 200 countries. (About 3M and MIS Quarterly) 3M offers products and services to the transportation, graphics and safety, healthcare, industrial, consumer and office, electro and communications, and specialty markets. (IBM Case impress on 3M) 3M, a company known for its innovation, constantly encourages employees to pull in saucily products. Thirty percent of sales must come, for each one year, from products less than 4 years old and scientists must drop 15% of their time trying to develop new ideas of their own. In 2001, 3M spent all over $1 billion dollars completely on research and development (3M 2001 annual report). 3Ms corporate elaboration revolves well-nigh creativity, initiative, innovation, and entrepreneurship. This unique and innovative culture is largely trustworthy for 3Ms success. (MIS Quarterly) In conformity with having a strong need to make water innovation and creativity, 3M has a very decentrali zed corporate structure. It maintains over 4! 0 business units that develop... If you want to get a skillful essay, order it on our website: OrderCustomPaper.com

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