Cisco’s Web Enablement Essay

chief operating officer John Chambers believed that by providing the end-to-end network plumbing, we can limiting the way entire companies and industries operate. How did lake herrings IT web-enablement initiatives reinforce and demonstrate that impression? Explain your answer with examples. cisco began web development in advance(prenominal) 1990s. lake herring invested around $100 million to web-enable all the applications victimisation cadence set of tools and smart group of people. Most of the interactions with guests, givener and suppliers were network- ground and began at Ciscos home page which allowed them to do work with Cisco much efficiently and effectively.Below are some of the examples of the intranet and cyberspace applications that were built part of this initiative Intranet Applicationss Employee Self-Service & Communication and distance learning Ciscos corporate intranet, Cisco Employee Connection, a centralized portal to access the randomness, tools and resources call for to streamline processes, facilitate knowledge exchange and maximize employee productivity met the laughable needs of 40,000 plus employees.Training modules were available to employees to be trained from their desktops through with(predicate) the distance learning application. The usage of training modules was tracked to improve the flavour and its effectiveness. Personalized home pages using My Yahoo retrieved information from the internet based on user preferences and pushed it to their desktops. Ciscos quarterly meetings were available for employees to be viewed from their desktop.This not just doubled the attendance but also deepen the Ciscos culture of maintaining a strong relationship with distributively employee. Internet Applications Customer Self-service through website Ciscos customer self-service portal built on Cisco. com, a comprehensive, web-based, online resource for information and networked application, was the primary vehicle for deliverin g responsive, around the clock support for its customers. They relied on Cisco. com to convey their questions answered, diagnose network problems, provided solutions and expert assistance worldwide.It was translated into 17 languages for international customers. Ciscos customers were highly satisfied and enjoyed the lower cost of doing business with Cisco than those who do not used internet based applications to support. Net art through the web Cisco was an early pioneer in using the internet for full electronic commerce. Customer could place and track their orders using Cisco. com. As of January 2001, internet-commerce-based revenue represented 92% of the total revenue base.productiveness gains of 60% for Cisco and 20% for Customers and resellers were being realized through online commerce. too the above examples there were other intranet and internet based applications which increased the productivity of its employees and improved supply chain process & customer satisfaction. Thus the above web-enabled systems reinforce and demonstrate the CEOs belief of changing how companies and business operate. It was very clear that Cisco was successful in the principles of using internet in doing general business.